Starter Plan benefits are automatically obtained when binding a Plaud device. You will automatically receive 300 minutes of transcription time each month. Unused time will not roll over to the next month. Pro Plan or Unlimited Plan runs parallel to Starter Plan and cannot be combined.

To ensure the quality and stability of the transcription service, all users are limited to transcribing single files of no more than 5 hours in length, which applies to all membership levels. If a user's transcription usage exceeds normal limits on a given day, the system will temporarily suspend transcription requests to ensure reasonable resource allocation. Even if users have sufficient membership balance or hours in their package, they will still need to wait for the restriction to reset before resuming transcription.

Transcription minutes are the unit of measure used for our audio transcription services. Even if you use up your minutes, you can still use other features, such as recording, importing audio, and summarizing. Transcription minutes only affect the availability of the audio-to-text functionality.

If you have an active plan, the transcription minutes included in your plan will be used first. Only after the minutes in your plan have been fully used will the minutes from the transcription quota be deducted.

The reset of your minutes is based on the specific date and time you first obtained your plan, not at the end of each month. For instance, if you first obtained your plan on June 15th at 3 PM, your minutes will reset on the 15th of each month at 3 PM. You can view the specific time of the next reset in the Plaud AI Membership Center. Unlimited Plan provides unlimited transcription minutes per month. With an active Unlimited Plan, users can transcribe freely based on their needs without worrying about running out of minutes.

Currently, we offer two ways to purchase AI membership:
1. Direct Subscription: You can subscribe to our AI membership directly through our mobile app or web platform.
2. Activation Code: You can purchase a one-time AI membership on our official website and activate it by entering the activation code through the redemption portal in the mobile app.
We have two types of activation codes:
Membership Activation Code: Includes comprehensive membership benefits.
Transcription Quota Activation Code: Contains only transcription hours, must be used with existing membership.
When you use an activation code, the benefits will be immediately added to your account and take effect according to the following rules: